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Most major credit/debit cards accepted.
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| WellSmart Ltd - Proud to be Independent! |
| Most items supplied from stock within 2-3 working days, non-stock items could take upto 7 working days. |
| For orders with more than one item it may be cheaper to send them via courier rather than Royal Mail! |
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Terms and Conditions
About Us:
WellSmart is a family & friends run business completely dedicated to Smart Cars. We have clocked up over 15 years of Smart ownership between 4 of us and have no intention of changing!
At our site in Somerset we offer full workshop facilities including servicing, fitting for all the parts we sell, custom paint work and tuning packages complimented by our Digitec Remapping Facility.
If you have any suggestions or comments please email us using the link at the bottom of each page.
Our Contact details:
WellSmart Online
Units 14-15 Lodge Hill Industrial Estate
Station Road
Westbury-sub-Mendip
Wells
Somerset
BA5 1EY
United Kingdom
Email: shop@wellsmart.co.uk
Making A Purchase:
Using this site could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping cart. When you have finished browsing, click on 'Checkout' and you will be asked for a few details which we need to be able to complete your order.
We accept credit card payment via our HSBC secure payment terminal. If you are shopping from Europe, USA, or Canada please select your currency at the top of the page to see prices in Euros, Dollars, Canadian Dollars or Pounds sterling.
We accept all Major Credit & Debit Cards except American Express & Diners Club via HSBC.
When confirmation of your order is received, this indicates that we have also received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, if we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable to you although we will always try to honor any advertised price.
Returns:
We will always try to accept returns within a reasonable timescale, for non-faulty items we are unable to refund any postage charges. Items should be in a re-sale able condition and unused.
Some items are special order items which we would not usually hold in stock, in this instance we will again try to accept a return but we reserve the right to charge a re-stocking fee of up to 25% of the cost of the item. Special order items include, but are not limited to, wheels, panels and custom exhausts.
Shipping And Handling
All items up to 2kgs are sent via Royal Mail recorded delivery or Airmail. Items over 2kgs are sent by Parcelforce which is fully tracked. When ordering multiple small weight items do check that buying them individually is not cheaper, this is particularly the case for non-european customers where the changeover from Royalmail to Parcelforce can inflate postal charges. Insurance cover is automatically included at either Royal Mail or Parcel Force Standard Rates.
Delivery Schedule
Once your order has been processed most items will be sent within 3 working days. Working days being Tuesday to Saturday but please note that couriers do not work on a Saturday!
If we find the item is out of stock and will be for longer than 5-working days & the shop doesn't state this we will email you with the option to cancel your order if you would like to do so.
Contacting Us
If you need to reach us, please email us using the link at the bottom of each page or write to us at WellSmart Online, Units 14-15 Lodge Hill Industrial Estate, Station Road, Westbury-sub-Mendip, Wells, BA5 1EY, England.
Privacy Policy
WellSmart Online do not disclose buyers' information to third parties other than to enable us to process orders. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes.
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